Last Updated: 25/06/2025

Erstella values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our online store.

1. What Information We Collect

• Personal Information: Name, email, shipping/billing address, and phone number.

• Payment Information: Processed securely via Razorpay. We do not store card details on our servers.

• Usage Data: Browser information, IP address, cookies, and shopping behavior for analytics and to improve your experience.

2. How We Use Your Information
We use your data to:

• Process and fulfill orders through our trusted fulfillment partner.

• Communicate with you regarding orders or customer support inquiries.

• Enhance our website, products, and marketing efforts.

• Ensure fraud protection and account security.

3. With Whom We Share Your Information

• Order Fulfillment: Your order details (such as shipping address and product information) are shared with our fulfillment partner solely for processing and dispatching your orders.

• Payment Processing: Your payment details are handled by Razorpay, and no sensitive payment data is stored on our servers.

• Analytics Providers: We may share anonymized data with third-party services (e.g., Google Analytics) to improve our services.

• We do not sell or rent your personal information to any third party.

4. Cookies and Tracking
We use cookies to customize content, tailor ads, and analyze traffic. You can disable cookies in your browser settings, though this may affect site functionality.

5. Your Rights
You may request access to, correction, or deletion of your personal data at any time. You can also opt-out of promotional emails using the unsubscribe link provided in every email.

6. Security
We employ industry-standard security measures to protect your data. However, please note that no method of transmission over the internet is 100% secure.

7. Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out to us at:
📧 erstellastore@gmail.com
📞 9633201683
🏠 Calicut